The Future of Consulting Software Training
For over 20 years, Innovation Services has been the trusted partner revolutionizing dining experiences in senior living communities nationwide. From bustling nursing homes and rehab centers to elegant assisted living communities and full-scale Continuing Care Retirement Communities (CCRCs), we’ve empowered hundreds of facilities to operate like high-performing businesses — delivering unwavering regulatory compliance, exceptional resident satisfaction, and impressive budgetary control.
Picture this: Your kitchen runs smoothly, inspections become stress-free triumphs, staff are empowered and efficient, residents rave about every meal, and your bottom line stays healthy. That’s not a dream — it’s the everyday reality for facilities powered by Innovation Services.
Our Game-Changing “Microsoft Office of Dining Services” Suite
• Dining Manager Program — Your central command center for seamless daily operations, from menu planning to execution.
• Menu & Resident Management — Effortlessly track preferences, allergies, therapeutic diets, and personalized choices so every resident feels truly cared for.
• Powerful Scheduling Software — Optimize staffing with smart tools that reduce overtime, prevent burnout, and ensure the right team is always in place.
• Spend Down Sheet — “Traditional Spend Down on Steroids” — Packed with advanced features for lightning-fast budget tracking, forecasting, variance alerts, and cost-saving insights — making financial oversight simple, accurate, and fast.
And the crown jewel…
PQAM — Policies, Procedures, Audits, Forms, In-Services & Regulations
Our flagship, subscription-based powerhouse that grows with you. Powered by cutting-edge AI, PQAM instantly generates customized in-services, audit checklists, training content, and more — saving hours of manual work while ensuring you’re always inspection-ready.
Key highlights that set PQAM apart:
• Built-in Plan of Correction (POC) and Root Cause Analysis (RCA) sections — turn any finding into rapid, documented improvement.
• Comprehensive library of ready-to-use training materials, eye-catching posters, instructional videos, and helpful resource links.
• Continual updates to reflect the latest regulations — so you’re never caught off-guard.
• AI-assisted creation of audits, in-services, and compliance documents — intelligent, fast, and tailored to your facility.
Facilities using our suite don’t just pass inspections — they excel in them.
Real-World Proof: City View Nursing’s Outstanding Ohio Inspection (Dec 10, 2025)
City View Nursing recently demonstrated exactly what excellence looks like under the State of Ohio’s rigorous standards — and it’s the kind of performance our clients achieve routinely.
• Near-perfect compliance across Food-borne Illness Risk Factors and Public Health Interventions — supervision, employee health, hand hygiene, approved sources, temperature control, and more all locked in.
• Critical sanitizer dispenser issue? Spotted and corrected on-site by the proactive Person in Charge — swift action that prevented any risk.
• Minor non-critical note on storage mats? Easily addressed and resolved.
• Zero evidence of pests, with bi-weekly exterminator service keeping everything pristine.
• Overall result: A clean, confident report that reflects strong systems, trained teams, and vigilant leadership.
This is what happens when you combine experienced operations with powerful tools like PQAM’s AI-driven audits, instant RCA/POC capabilities, and comprehensive training resources. Inspections shift from anxiety to opportunity — and your team shines.
Ready to Elevate Your Dining Program?
Join the growing number of senior living leaders nationwide who trust Innovation Services to deliver:
• Bulletproof compliance
• Happier residents and families
• More efficient, cost-effective operations
• Peace of mind every single day
Whether you’re looking to streamline daily workflows, supercharge budgeting, or build an ironclad compliance system, our suite is ready to help you thrive.